Gillie said:
Alright stop laughing. But this was serious. I had some old software that wasn’t being used, for years, so I thought. It was still installed on my machine and actually locked me out from my machine. I could not get on the Internet because the programs were being locked out as a result of expired and old software. I could not un-install it. I was done, cooked.
Since my email on another machine still worked, I called support and they ’emailed’ me the Instant Connect software. I put the program on a USB drive, and actually walked it over to the machine that was failing. Plugged in the USB stick, and you guys connected to my machine and fixed it! I wont ask how you did that, but I will be telling everyone I know.
Thanks – New York